Front Desk Patient Representatives at The Steadman Clinic in ASPENAspen, 81611 | 11/20/2020 | Ad id: 8-0000639240-01
Front Desk Patient Representative
The Front Desk Patient Representative will be responsible for ensuring all patients and visitors who check-in for an appointment or approach the front desk are given world class customer service by greeting patients with kindness, accurately processing all forms and completing EHR updates, maintaining a clean and welcoming waiting room.
Location: Aspen, CO.
Classification: Part-time, year round. Fridays only.
Courteously greets and checks-in patients.
Performs front desk receptionist duties for the
clinic: answers phone calls, directs visitors, keeps front office tidy.
Ensures registration paperwork is complete, insurance cards are current and scanned into all EHR programs.
Collects co-pays and balances; processes payments.
Check patients out and schedule follow up appointments, if needed.
High school diploma or GED and 1-3 years’ experience in customer service required.
Personal characteristics which include flexibility, enthusiasm, effective interpersonal and communication skills.
Knowledge of medical insurance preferred.
Microsoft Office knowledge required.
Must be pleasant and courteous at all times.
We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.